Insurance
We are considered in-network providers with the following insurance companies:
- Aetna
- All Savers/UHC
- Allied National/Global Care
- Anthem Blue Cross and Blue Shield
- Assurant Health
- ChampVA
- CCO/Rockport
- Cigna
- CMR
- Coresource
- Coventry Health Care
- Cox Health Plan
- Cypress Benefit Administrators
- Essence
- First Health Network
- FMH Benefit Services
- Golden Rule Insurance
- Great West Healthcare
- Health Exchange
- Healthlink PPO and HMO
- Healthscope Benefits
- Humana
- Insurance Systems
- Med Pay
- Medcost Solutions
- Medi-Share
- Mutual of Omaha
- Native Care Health
- Pathways X
- Preferred Health Professional
- Tricare West Region
- Tufts Health Plans
- UMR
- United Healthcare – Including all University of Missouri Plans
- Value Options
- Wausau Benefits Inc.
- Wellcare
If your insurance is not listed above, we may be considered an out-of-network provider. We will be more than happy to see you in our practice, but you will be responsible for the charges on the date of service. We will submit a claim to your insurance company for you.
Women’s Wellness Center has opted out of Medicare. According to Medicare rules, opted out status does not permit Women’s Wellness Center or the patient to file a claim. Opted out status also prevents our office and the patient from filing claims to Medicare supplemental insurance plans.
Explanation of Billing
Payment. Payment is due at the time services are rendered. We accept cash, credit card, and checks. Our office will bill your insurance company for your visit. Per our contracts with insurance companies, we must collect all co-pays prior to your receiving our services. If we are a contracted provider with your insurance company and are able to verify and confirm your insurance coverage, you will only be responsible for your co-pay or co-insurance and deductible at the time of your visit.
Please note: Verification of coverage is not a guarantee of coverage. You will be considered responsible for all visits, labs, and procedures not covered by your insurance. You are responsible for knowing your policy’s terms.
Deductibles. If your deductible has not been met, you will need to pay all charges until the deductible is met. If there is an overlap in payments, we will issue you a refund, or it will be applied to future visits.
Percentages Due (Co-insurance). If your insurance policy only pays a percentage of your visit or procedure, an estimate of your amount owed will need to be paid the day of your visit. The percentage is based on the allowed amount set by your insurance company. If there is an overpayment, we will refund the difference to you or it will be applied to future visits.
Billing Invoices. If you receive a bill from Women’s Wellness Center because your insurance has not issued payment to our practice, we ask that you contact your insurance company to help get the claim paid. Otherwise, the balance will become your responsibility. A finance charge will apply to bills not paid after the initial statement.
No Insurance Coverage. For office visits with a physician or nurse practitioner we offer a 30% prompt pay discount for those with no insurance coverage or with whose insurance we are not participating. To receive this discount, payment is due at the time of service. This discount is not available for massage or acupuncture services.
Medicare. Women’s Wellness Center has opted out of Medicare. According to Medicare rules, opted out status does not permit Women’s Wellness Center or the patient to file a claim. Opted out status also prevents our office and the patient from filing claims to Medicare supplemental insurance plans.
Questions? If you have questions about your bill, please ask to speak with a billing specialist so we may provide a resolution to your concerns.
Refund Policy. WWC will refund any monies due back to patient once all medical claims have been filed and processed and it has been determined that there is money due to the patient. Medical claims generally take a few days to process but can sometimes takes months to process.
Any refunds due on a Pelvic Floor Therapy pre-paid package will be paid within 30 days of written termination request from Patient, provided no outstanding balance exists with Patient. No refund will be made if written request for termination has not been received by the Clinic.
Return Policy. All sales of services and products are considered final. No return policy applies.